Support
Real people. In your language. With fast answers.
Many of our customers came to Listaso because their last provider wouldn't answer the phone. Our bilingual team responds within times we publish right here.
Response times
How fast we answer
| Type of problem | First response |
|---|---|
| UrgentYou can't sell, deliver or collect. Typically fixed in 3.5 hours. | 15 min |
| CriticalA key feature fails for many users. Typically fixed in 8 hours. | 30 min |
| ImportantSomething's wrong, but there's a way to keep working | 2 hrs |
| NormalAffects one user or a secondary feature | 8 hrs |
| Questions & requestsHow-to questions, changes or improvements | 24–48 hrs |
How to reach us
- Phone
- +1 305-912-7770, option 1
- Support email
- [email protected]
- Urgent, after hours and weekends
- [email protected]
When something is urgent
If you can't sell, we drop everything
Here's what happens when you report that you can't take orders, deliver or collect.
- We answer within 15 minutesA real person, in English or Spanish.
- Our developers join right awayUrgent issues go straight to the team that can fix them.
- We keep you updatedYou get an update every 15 minutes until it's fixed.
- We explain what happenedAfter the fix, we tell you the cause and what we did about it.
What customers say
Support people talk about
“Listaso Technologies has been a great partner for our business. Their Sales App, Delivery App, and Back Office platform, along with their seamless integration with Sage 100, have helped streamline our sales, distribution, and accounting processes.”
“Listaso is an ally in our operations. Their team listens, improves, and always delivers. I rate them 10 out of 10.”
“We use Listaso's software in our operation at Cecilia Bakery LLC. Our drivers are happy, it's easy to manage, great customer service. Highly recommend it.”
“When it comes to making sales and maintaining inventory, this is a good system that works very well. It has helped us in enhancing the productivity of our processes.”
“They've improved report sync times. I timed how long it took me to sync, and it was 03:08.68, which I think is a great reduction in time. It makes the process more efficient for our entire sales team by helping us speed up the sync, and it also means the tablets don't use as much battery for this function. Good job!”
“Listaso is a very functional application. With proper training, you can fully exploit the resources it offers.”
See it working with your own products
On a free demo we show you Listaso the way you work and give you an exact price, setup included. In English or Spanish.